The Operations team is all about helping our customers with their insurance claims. Combined with intelligent technology and a highly automated in-house developed CRM system, the team brings interpersonal communication and positive energy and helps solve tricky customer cases. Be it a follow-up question, a response on social media, or an Insurellian who helped a customer receive fair compensation - it is us who make it happen. ✨
Every year, millions of euros are lost in unused and unclaimed insurance compensation for personal injuries. There are many who do not understand their rights and common insurance terms, but above all, it is lengthy paperwork that makes many people ignore completing their application.
Once the injured go through the whole process, they often miss out on unknown insurances that they directly or indirectly pay for. That is why we have created Insurello - to ensure that our customers have an easier way to fair compensation.
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